CITY OF BELLBROOK, OHIO

HOME    ·  SITEMAP    ·   CONTACT US

Fire Department
Communications
Greene Central Dispatch

The City of Bellbrook contracts with the City of Xenia to participate in their dispatch operations known as Greene Central. Sugarcreek Township also participates in this agreement with Xenia.  In addition to Bellbrook, Sugarcreek and Xenia, Greene Central also provides dispatch services to the Greene County Sheriff’s Department, several township fire departments and several village and university law enforcement agencies. Greene Central has been in operation since 1989. 

Emergency Dispatch - Information to Know

Emergencies – CALL 9-1-1!

- Non-Emergencies – Call (937) 848-8484. The dispatcher can take your information or direct your call to the proper place.

- Fire Department information or non-emergency matters – Call (937) 848-3272 during business hours (calls will be answered if staff is available).

- Street/Water Issues (i.e. water main breaks, fallen trees across roadways, road hazards, etc.) - Call (937) 848-8415 during business hours or (937) 848-8484 after business hours.

- The Administration/Police Building at 15 East Franklin Street will be open during business hours. The building will not be accessible after normal business hours.  

When You Call the Paramedics

With the transition of dispatching services, our Bellbrook Fire & EMS will begin to provide medical information and pre-arrival instructions over the phone utilizing a concept known as Emergency Medical Dispatch or EMD.

The Greene Central Communications Center utilizes the highly recognized International Academies of Emergency Dispatch Priority Dispatch system. It is a system that uses key questions to quickly prioritize medical emergencies. The system allows dispatchers to give the caller instructions to assist sick or injured persons until help arrives. Dispatchers may give relatively simple instructions, for example, to control bleeding with direct pressure, or very advanced instruction such as the step-by-step procedure to administer CPR. The dispatcher who takes the initial call remains on the phone when pre-arrival instructions are necessary while another dispatcher will quickly and properly determine the nature and priority of the call and dispatches the appropriate response resources. Additional communications of any information the caller gives is forwarded to the Paramedics until the responding Emergency Medical Service equipment and personnel arrive.

Callers to 9-1-1 requiring medical assistance should remain patient and make every effort to answer the questions being asked by the dispatcher to ensure that proper assistance and resources are sent to their location.

When to Call 9-1-1 9-1-1 Safety Tips
Call 9-1-1
- To report a fire
- To report a serious medical problem
- Any possible situation that may be serious and may result in injury, death, loss of property, apprehension of a suspected criminal or prevention of a crime that is about to occur.

Do Not Call 9-1-1
- To report routine police business, such as barking dogs, or loud music.
- To ask for information, such as weather conditions, directions, or area power outages.
- Never dial 9-1-1 as a joke!
- Teach your children the proper use of 9-1-1
- Always call 9-1-1 from a safe place. If there is a fire in the house, get to a safe place before calling 9-1-1.
- Instruct your children and their baby-sitter how and when to use 9-1-1.
- Make sure your house number is visible from the street during daylight hours AND at night.
- Never call 9-1-1 as a joke. Prank calls may take the 9-1-1 dispatchers or responders away from a true emergency.
- If you call 9-1-1 by accident, DO NOT hang up. When the call taker answers, explain that you called 9-1-1 by mistake and that you do not have an emergency.

For all emergencies, call 9-1-1.  For non-emergencies, please call the Bellbrook Police Department at (937) 848-8484.

Official Website of Bellbrook, Ohio Copyright ©  2016. All rights reserved.

powered by  ezTaskTitanium  TM